Return Policy
We hope you love everything you purchase from us, but just in case you change your mind, here are some simple rules about our returns:
Online Orders
- Any returns made can be returned up until 7 days after the purchase date for a refund. (the first day of the return window starts the day tracking shows delivered status)
- Due to limited items and sizing no exchanges can be made
- Items must be unworn, with tags attached. We reserve the right to refuse refunds based on the condition of the item. Please note you may need to provide photo if item comes damaged.
- Shipping and handling fee's are non refundable
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please contact the store to initiate return. Sales associate will need to provide you a return authorization number via email to include in your return package.
- All clearance, intimate apparel, bodysuits, swim wear, pre-orders and accessories, jewelry are final sale.
- Please note: gift cards from our brick & mortar store do not work on the website and website gift cards do not work in our brick & mortar store!
IN STORE RETURN POLICY
IF PURCHASED MADE IN THE STORE
- Returns are gladly accepted within 14 days with receipt and original tags, in original condition.We reserve the right to refuse refunds based on the condition of the item.
- Refunds will be in the original form of payment or for an exchange
- All pre-orders, clearance, accessories, intimates, and special occasion apparel items are final sale.
- Sorry no returns will be given without a valid proof of purchase
PLEASE CALL OR STOP BY THE STORE FOR ALL RETURNS
915-504-7740
Apricot Lane Boutique El Paso
8889 Gateway Blvd W, Suite 1830
El Paso, TX 79925